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International patients

We welcome private patients from around the globe who are looking for the convenience of a central London location and the clinical expertise and reputation that a teaching hospital such as ours can offer.

As part of Guy’s and St Thomas’ NHS Foundation Trust, you will benefit from all the medical and surgical support that a leading NHS hospital can provide.

Our consultants are experts in their fields, leaders in innovation and hold senior teaching and professorships with some of the world’s best universities. It’s because of their dedication to research and active involvement in research programmes that we can offer leading-edge technology and new advancements in surgical techniques and medicine.

We go out of our way to ensure our patients have a home-from-home experience.

From the outset you and your family will experience high levels of customer care at every stage from enquiry to discharge. We want to make it easy for you to understand all aspects of your care and provide translation services in many languages.

Our private patient facilities offer high quality accommodation with en-suite rooms providing privacy and comfort, and some of the best views of London, including the Houses of Parliament and Big Ben.

International referrers and embassies

We have close relationships with many embassies and arrangements to provide treatment for their staff. These established links mean we can provide full support to international patients from an initial enquiry to admission and discharge, ensuring that patients are supported at every stage of their treatment.

Our friendly international team works together with embassy colleagues to offer bespoke healthcare packages that meet the needs of patients. We provide support for letters of guarantee, translators and any other healthcare services to ensure our private patients have the highest standards of care throughout their stay.

We also welcome patients who wish to pay for their own surgery. We have fixed price packages for some procedures and our reservations team can provide an estimate for the cost of treatment or surgery for procedures not included in package prices.

International team

Our friendly and culturally sensitive international team provides a comprehensive service, helping you to access everything you need from the moment you call to your arrival, stay and departure. And we’ll support your family and relatives, too.

Our aim is to make your stay with us as comfortable as possible. All our teams are given cultural awareness training, so they meet your cultural and religious needs with sensitivity and understanding.

With on-site Arabic speakers available seven days a week, and access to other language speakers, you will feel at home immediately. We provide specialist menus including halal, kosher, vegetarian and Asian meals and cater for clinical dietary requirements. Our dedicated hospitality team is on hand to discuss any special requirements.

Private patients have access to multi-faith prayer rooms on the St Thomas’ and Guy’s sites and we also provide prayer mats.

Our dedicated on-site translators provide language support and interpretation services. This service is free of charge for private patients.

Please contact our friendly customer service team for any enquiries.

T: (+44) 020 7188 5197


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