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Accessibility

Our hospitals

We have worked with AccessAble to provide detailed information for all of our departments, wards and services at Guy’s Hospital, St Thomas’ Hospital, and Evelina London Children’s Hospital.

Patients, visitors and staff can use the guide to find a whole range of accessibility information, such as where a department is located in relation to the main entrance, where car parking spaces are located, whether there are lifts to access other floors, whether a hearing loop is fitted at reception, information about accessible toilets and much more.

The guides are available online at the DisabledGo website for:

Guy’s Hospital

St Thomas’ Hospital

Evelina London Children’s Hospital

Downloadable documents

We aim to make this website as easy to use and understand as possible.

We provide downloadable documents in a variety of formats. The most common are PDF and Word. Most computers already have the software to open these document formats. If you cannot open PDF documents, download Acrobat Reader.

Saving documents to your computer

If you have a PC, right-click on the link to the document. If you use an Apple Mac, hold down the mouse button over the link. In both cases, a popup menu will then appear.

From the menu click on ‘Save target as’. You will then be asked to choose a folder on your computer where you can save the document.

Changing the text size

You can do this through your browser settings. See the links below for help.

General browser accessibility

You can change your browser or computer settings to improve accessibility in general when you are viewing websites:

What we do to help you

The design of the website is consistent to help you find your way around. Every page has a top level navigation bar, search function and breadcrumb bar to help you see where you are in relation to the homepage.

All of our images contain alternative text (alt text), for people using screen readers or text only browsers

  • We use headers and bullet points to help you to scan the information on our pages.
  • We try make sure that all our information is easy to read. Where medical terms are included, they are explained in plain English.

Our compliance

The site aims to be compliant with W3C/WAI’s Web Content Accessibility Guidelines 1.0, Conformance Level “Double-A”. We periodically review our pages to check this.

If you have problems using any part of our site please let the customer service team know so that we can investigate the problem. The team can be contacted on 020 7188 5197.

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