Get in touch

Call us today on 020 7188 2300
or send us an email

Make an enquiry online

What our patients say

“Professional efficient and friendly staff, good communication and plenty of opportunities given to ask questions”

“The unit’s staff made me feel extremely at ease with everything. They are very professional and warm people.”

“Everyone has been very friendly and welcoming. The staff took great care of us both and kept us informed of everything right through the stay in the unit.”

“Very friendly staff who put us at ease & explained everything clearly.”

“Nurses really friendly, amazing doctor that know us really well because we already had treatment here and we have a daughter who is almost five. The embryologist was great also explaining which will be the best treatment to follow and getting a great result.”

“Friendly staff, well run “process” with good coordination between the various people we dealt with. And the procedure went well, which is a rather important point.”

Patient feedback

We aim to provide the highest standard of care and best treatment possible. Your feedback is very important to us as it helps us maintain the high levels of service and satisfaction we provide to you. We ask all our patients to complete a feedback survey as part of their treatment.

If you are unhappy with any aspect of your treatment in the ACU, have any suggestions for improvement or any other feedback please do speak to us. We will do everything possible to put things right.

If you wish to raise any issues or concerns please contact our service manager via email:

Your comments and feedback are always welcome.

Make an enquiry with fertility services: