Safety and quality standards

Exceptional patient care

At Evelina London, our vision is to improve the lives of children and young people by putting our patients and their families at the heart of everything we do. We do it by:

• providing consistently outstanding, life-enhancing healthcare
• educating and training people to deliver effective child-centred care and treatment
• undertaking research that adds to knowledge about how to improve child health and changes practice.

Evelina London was the first children’s hospital in England to receive an ‘outstanding’ rating from the Care Quality Commission (CQC).

Inspectors highlighted many examples where the hospital and its staff had made ‘special efforts to meet the needs of children, young people and their families’. They also commented that families felt ‘listened to by health professionals’.