Coronavirus (COVID-19) update

As the situation with coronavirus evolves, we are proud to be supporting our NHS colleagues across the Trust.

To help us manage the increasing demand for our services caused by the coronavirus pandemic, we have made changes to our Private Patient Services. To provide much-needed capacity in our hospitals, we are temporarily suspending most of our private clinical services and concentrating our efforts by deploying our clinical and non-clinical teams where they are most needed.

The care and safety of our patients and staff will always be our top priority.

Contacting us

We are continuously revising our plans to support NHS services where urgent care is required. Please continue to check the website for up to date information about service changes. If you have any questions or would like further updates please contact our team on 020 7188 5197 or email privatepatientenquiries@gstt.nhs.uk

For service-specific updates and advice please visit the relevant service section.

We have had to make changes to our customer service teams and currently have a reduced service. Please bear with us if you experience longer than usual waiting times when contacting us. If you wish, we can take your name and contact details and get in touch with you when our Private Patient Services resume.

Westminster Maternity Suite

Relocation of private patient maternity services

We are making some temporary changes to our private maternity service in response to coronavirus.

The private maternity unit will be relocated to the 7th floor of North Wing, St Thomas’ Hospital within the home from home birth centre. This move is to enable all aspects of maternity care to be delivered in one location to minimise movement around the hospital and reduce the risk of infection.

For women in labour or elective caesarean section only one companion will be allowed to attend. Your companion can stay for the duration of labour/ caesarean section but will need to leave six hours after delivery. Any other family members or friends will not be allowed to enter. Please understand that this has been a very difficult decision to make. Safety is our top priority and these measures are necessary to reduce the risk of spreading infection.

To protect our patients, please wash your hands before you enter the maternity suite and use hand gel when you do enter.

We will continue to provide you and your baby with high levels of clinical care and safety. All measures in place are being made with the safety of our patients and staff as our top priority.

For more information please contact our reservations team on 020 7188 5197.

Assisted Conception Unit

Following approval from the HFEA, we resumed fertility treatment services on Monday 18 May 2020. Our main priority remains the safety of patients and staff. Therefore, we have put in place measures to maintain social distancing and reduce the number of patients in the clinic through the use of virtual (remote) consultations and by increasing the time between appointments. Please bear with us while we work through this process. The team will be in contact as soon as we are able to provide you with any further information about your treatment. Further information, including some questions and answers for patients can be found on the HFEA website at https://www.hfea.gov.uk/treatments/covid-19-and-fertility-treatment/coronavirus-covid-19-guidance-for-patients

Evelina London

We hope you understand that we cannot accept new patient referrals at this time.

Please note, that only one parent or carer may visit at a time. Siblings, other family members and friends will not be allowed to visit. This will help to reduce the risk of infection to keep you and your family safe.

For urgent enquiries, please email evelinaprivatebookings@gstt.nhs.uk

Westminster Bridge Consulting Rooms

Our private outpatient facility is temporarily closed.

Visitors

To reduce the spread of infection, we are currently not allowing visitors to our adult patients in our hospital unless they are a birth partner for our maternity patients.

This will help us to minimise the number of people in the hospital, reduce the risk of spreading infection and protect our patients and staff.

There may be some exceptions to this which we will discuss with you on an individual basis.

General advice and information

Please note, we are not offering tests for coronavirus.

You should follow Public Health England advice and stay at home to help stop the spread of coronavirus.

If you have symptoms including a high temperature or a new continuous cough please do not come to our hospitals or visit your GP or pharmacy. Contact the 111 online coronavirus service to find out what to do.

For the latest information and advice about the virus visit:

www.nhs.uk/conditions/coronavirus-covid-19

https://www.gov.uk/coronavirus