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Coronavirus (COVID-19) update – April 2022

Coronavirus (COVID-19) – Our services are open and safe to attend

These pages contain information about how our Trust and specific private patient services are responding to the coronavirus (COVID-19) pandemic, including staying safe at appointments, visitors, and how you can continue to access our services.

Thanks to the effectiveness of the vaccination programme and also better outcomes for most people from the most recent COVID-19 variants, we are now in a position to make some changes to the infection prevention and control measures that are in place on our clinical sites.

From Tuesday 19 April we will remove the need for physical distancing (also known as social distancing) in most areas on our clinical sites, including corridors, most waiting areas and lifts. Please follow the new signage as you move through our sites, as physical distancing will remain in some areas to prevent the spread of respiratory diseases and protect our most vulnerable patients.

Staff, visitors and patients will continue to be required to wear face masks (available at our entrances) at all times while on site.

The care and safety of our patients and colleagues is our top priority. We are reviewing the situation constantly and how best to deliver private care in a safe environment.

Visitors

We have ended the temporary visiting restrictions for the majority of services. We ask all patients to attend appointments alone if you can. Space can be limited and we’re maintaining physical distancing in some vulnerable patient areas.

This does not apply if you need a chaperone or a carer for support.

A friend, carer or family member can collect you from the entrance of the hospital when you are leaving. If you need help to get to the entrance to meet them, one of our porters or nursing staff will help you.

Do not visit if:

  • you have COVID-19 symptoms or have tested positive
  • you’ve recently been in close contact with someone who’s tested positive for COVID-19
  • you have any respiratory symptoms, such as coughing, sneezing or sore throat
  • you’ve been sick or have diarrhoea

Please visit service specific pages for guidance relevant to separate clinical areas.

Westminster Bridge Consulting Rooms

Westminster Bridge Consulting Rooms, our private outpatient facility is open.

Westminster Maternity Suite

We understand that many of you will be worried about the ongoing coronavirus (COVID-19) situation and the impact it will have on your pregnancy and care. We would like to reassure you that our Westminster Maternity Suite is fully operational and if you are booked to have your baby at St Thomas’ Hospital you are still able to give birth here.

For more information please visit our Coronavirus – maternity update page or contact our team on 020 7188 3457 or email westminstermaternitysuite@gstt.nhs.uk.

Assisted Conception Unit

Our Assisted Conception Unit is open and offering fertility treatment at this time.

For more information please visit our Coronavirus – assisted conception update page or please contact us on 020 7188 2300 or email ACUPersonalisedCare@gstt.nhs.uk.

Further information can be found on the human fertilisation & embryology authority (HFEA) website.

Evelina London

Please be advised that we are currently operating a reduced private patient service and some specialties are temporarily suspended and not able to accept referrals.

Please note, for inpatients that only one parent or carer may visit at a time. Siblings, other family members and friends will not be allowed to visit. This will help to reduce the risk of infection to keep you and your family safe.

To find out more and for urgent enquiries please email evelinaprivatebookings@gstt.nhs.uk

 

Contacting us

We are continuously revising our plans to support NHS services where urgent care is required. Please continue to check the website for up to date information about service changes. If you have any questions or would like further updates please contact our team on 020 7188 5197 or email privatepatientenquiries@gstt.nhs.uk

We may have to make changes to our customer service teams who may be deployed where support is needed and currently have a reduced service. Please bear with us if you experience longer than usual waiting times when contacting us. If you wish, we can take your name and contact details and get in touch with you when our private patient services resume.

General advice and information

Please note, we are not offering tests for coronavirus.

You should follow Public Health England advice to help stop the spread of coronavirus.

If you have symptoms including a high temperature or a new continuous cough please do not come to our hospitals or visit your GP or pharmacy. Contact the 111 online coronavirus service to find out what to do.

For the latest information and advice about the virus visit:

www.nhs.uk/conditions/coronavirus-covid-19

https://www.gov.uk/coronavirus